Refund Policy
At SkyFize, we aim to maintain complete transparency regarding refunds. All refunds for flight bookings are subject to the policies of the respective airlines and service providers.
Refund Eligibility
Refund eligibility depends on the airline’s fare rules, ticket type, and the time of cancellation. Some tickets may be fully refundable, partially refundable, or non-refundable as per airline conditions.
Refund Process
Once a cancellation request is approved by the airline, SkyFize will initiate the refund to the original payment method used during booking.
Refund Timeline
Refunds are generally processed within 7–14 working days, depending on airline and bank processing timelines.
Deductions & Charges
Applicable airline cancellation charges, service fees, and taxes will be deducted from the refundable amount in accordance with fare rules.
Non-Refundable Tickets
For non-refundable fares, only applicable government taxes may be refunded, subject to airline policy.
Airline-Initiated Cancellations
If a flight is canceled or significantly rescheduled by the airline, customers may be eligible for a full or partial refund or alternative travel options as per airline rules.
Failed or Duplicate Payments
Any failed or duplicate payment transactions will be reviewed and refunded after verification.
Policy Updates
SkyFize reserves the right to modify this Refund Policy at any time without prior notice.
Contact Us
For refund-related questions or assistance, please contact SkyFize support through our website.